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the Council of the Inspectors General on Integrity and Efficiency (CIGIE), United States. Fourteen

principles of CIGIE’s standards were applied in the Thai inspection system. The Thai standard was
designed with eleven principles, namely competency; independence; professional judgment; quality

control; planning; data and evidence collection for planning and inspection; timeliness; fraud, other illegal

acts, and abuse; reporting and following up; performance measurement; and working relationships and
communication.

Research methodology focused on qualitative method accompanied by quantitative method. The

study gathered qualitative data by interviews and focus groups with relevant informants from the
Integrated Public Service Inspection system. Target groups for interviews were executives in the

inspection system, inspectors general (inspectors general of the Prime Minister’s Office, ministry

inspectors general, department inspectors general), and civil advisors, altogether numbering twenty
persons. Three focus groups were organized composed of inspectors general of the Prime Minister’s

Office, assistants to inspectors general and supporting officers, and civil advisors, with altogether twenty-

three persons.

For quantitative data, the researchers used questionnaires to evaluate the Integrated Public Service

Inspection system in five challenge frameworks from the perspective of three main target groups:
inspectors general, assistants to inspectors general, and civil advisors, altogether two hundred sixty-nine

persons.

Findings

1. The role of Integrated Public Service Inspection

Among the four functions of an inspection system, i.e. monitoring and evaluation, auditing,

consulting and mentoring, and initiating new policy, the Integrated Public Service Inspection system plays
the most active role in consulting and mentoring. The auditing function suffers from a lack of mechanisms

linking it with other inspection agencies. At the same time, regarding the function of initiating new policy,

policy recommendations can be made through inspection reports but the recommendations are rarely
accepted as the basis of new policy. Moreover, the Integrated Public Service Inspection system should

emphasize more on making suggestions and solving problems for inspected agencies. If integrated

inspection could help solve problems in inspected units, those units would welcome inspection and be

more respectful of the inspection system. This issue also relates to increasing the capacity for integration

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