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King Prajadhipok’s Institute 75

2004 2010 2016

Balanced Scorecard Dimensions
officers were made,

hence field office
suggestions and
concerns regarding

AES preparation and
implementation
were not taken into
account.

Internal issues affected COMELEC’s steadfast
management credibility commitment to auto-
• Alleged Arroyo mation was its greatest
collusion with strength

COMELEC resulting • Despite the numerous
in election fraud/ issues, criticisms, and
cheating. doubts on its capacity
• The controversial to implement the AES,

involvement of the the determination
COMELEC Chair in displayed by COMELEC’s
the national broad- leadership enabled
band project of the the mobilization of

incumbent president. internal and external
support that led to
the success of AES
implementation.