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74 ENHANCING ELECTIONS AS INSTRUMENTS OF DEMOCRACY IN THE ASEAN REGION

2004 2010 2016

Balanced Scorecard Dimensions
Weak relationship The weak monitoring

between Central Office, and evaluation system
Provincial Office and and internal information
Field Offices flows on the AES
• CO does not involve • Detailed AES project
local election officers timeline for monitoring

in planning and pro- was drafted and
gram development. supposedly integrated
• Lack of confidence into Microsoft Project
among election offic- but was not used

ers in FOs in seeking (reverted to manual
assistance from the Excel encoding) due to
Provincial and Central the staff’s unfamiliarity
Office. with MP.

• Timeline constantly
changed/ adjusted
due to unforeseen
delays and insufficient

planning.
• No internal feedback
mechanism on
the AES was put in

place and no proper
consultations with
local election