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72 ENHANCING ELECTIONS AS INSTRUMENTS OF DEMOCRACY IN THE ASEAN REGION

2004 2010 2016

Balanced Scorecard Dimensions

Dependence of COME-
LEC on SMARTMATIC-TIM
• COMELEC
Commissioners and
PMO lacked the
organizational and
technical capacity to

effectively oversee
AES implementation
timeline and super-
vise its technology
provider. Failure to
invest in IT and
legal oversight skills
development shift-
ed project manage-

ment responsibilities
away from COMELEC
towards SMARTMATIC
and the Advisory
Council.

Weak field office structure Insufficient capacity and

• FOs under-resourced coordination of COMELEC
and in need of PMO for the AES
improvements in • Executive Director

administrative capacity burdened with
and infrastructure. additional tasks as