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80 ENHANCING ELECTIONS AS INSTRUMENTS OF DEMOCRACY IN THE ASEAN REGION

2004 2010 2016

Balanced Scorecard Dimensions
• Manual vote counting • Cases of malfunctioning

painfully slow. of vote counting
machines, and
delays in machine

replacement causing
a hold-up in voting.
• Cases of ballot
rejection by the VCM.
• Minimal voting privacy

due to the absence
of polling booths
(only Ballot Secrecy

folders).
• Compact Flash (CF)
configuration did not
match last-minute
modification of ballot

design, which caused
errors in ballot
reading and vote

counting.
•