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186 ENHANCING ELECTIONS AS INSTRUMENTS OF DEMOCRACY IN THE ASEAN REGION

Standards Not less than 3 channels. Not less than 80%. Not more than 15 days per petition/complaint Not less than once a year. Not less than 80%.

Indicators 37) The number of channels via which the general public may file petitions and complaints about the 38) Percentage of petitions and complaints of the ECT’s operation which are responded to per annum. 39) The average length of time to respond to all petitions and complaints per annum. 40) The general public’s satisfaction rating

Public Participation (41 indicators) ECT’s operation. the ECT led survey.

Minor Components the ECT’s performances. 1.3 Providing the opportunity for the general public to file petitions and complaints about the ECT’s operation 2.3 Providing the opportunity for the general public to express their opinions towards the ECT’s performances.

Major Components personnel, political parties, and mass media 3. The existence of supportive mechanisms for the filing of petitions by the general public, as well as the sharing of their opinions regarding the ECT’s operation.

Consistent with the PH Pillars